Thursday, 19 December 2013

Symantec Support Screws Up Again!

This one takes the cake! Symantec support apparently is not familiar with industry products. If they were, the support representative described in this post by WinPatrol developer and Microsoft MVP, Bill Pytlovany, certainly would have recognized WinPatrol on their customer's computer. Still further, the representative would not have charged the customer $99 for uninstalling what is, in my opinion, the best Windows monitoring software program in the industry.

As Bill Pytlovany wrote when he reported the incident in Symantec Support says WinPatrol is a Virus:
"Apparently Symantec is having tough economic times. They’ve even dishonored themselves by partnering with Ask.com to generate additional revenue at the expense of their customers."

No comments:

Post a Comment